FAQ


How long does shipping take?

Shipping can take anywhere from 2-4 weeks (after processing). This is because each pair of Deenine products are custom made and require days of fulfillment, creation, and shipment. You should receive a purchase confirmation email once you order something from us! If you don't receive an email, contact us via the "Contact Us" page.

What is your return policy?

We only offer return and refunds if we send the wrong product, or the product is damaged!

What happens if I don't receive my item within the described shipping time?

We offer a 60-day money back guarantee. If you don't receive your purchased item(s) within that time, you will be issued a full refund.

How do I contact you in regards to my purchase or a product?

You can email us! Our contact information is on the "Contact Us" page.